The industry has had a wide range of educational activities available to employees, these have included TSA-led courses, internal courses, and external consultancy run courses.

Textile Care Operative Apprenticeship - Answers to Frequently Asked Questions

Apprenticeship standard reference number  Approved for Delivery Date  Route  Level Maximum Funding (£)  Typical Duration Review    Trailblazer Contact
ST0604 22/06/2018 Engineering and manufacturing 2 £4,000 12 After 3 years




  • Entry Requirements: Individual employers will set their own selection criteria.

  • English/maths: Apprentices without Level 1 English and maths will need to achieve this level and take the tests for Level 2 prior to taking their end point assessment.

  • An apprenticeship is a job with training. It enables someone to develop and demonstrate the knowledge, skills and behaviours they need to perform effectively in a particular occupation. The occupation is defined in the apprenticeship standard.

  • Apprentices have a contract of employment, and are employees of the company which take them on.

  • Both apprentice and employer sign an apprenticeship agreement. This identifies the skill, trade or occupation for which the apprentice is being trained, and confirms the particular standard that the apprentice is following.

  • Apprenticeships must last a minimum of 12 months, with 20% structured off-the-job training, before the end-point assessment, to develop competence in an occupation.

  • Off-the-job training is learning which is undertaken outside the normal day-to-day working environment and contributes towards the achievement of the apprenticeship. Although this can include training that is delivered at the apprentice’s normal place of work, it must not be delivered as part of their normal working duties. The off-the-job training must be directly relevant to the apprenticeship.

  • How much will it cost the employer?

    • You can get help from the government to pay for apprenticeship training and assessment. The amount you get depends on whether you pay the apprenticeship levy or not.
    • As an employer who does not pay the apprenticeship levy, you will need to pay the training provider directly for training your apprentices. You pay 5% towards the cost of training and assessing your apprentice. The government will pay the rest (95%) up to the maximum funding band (£4,000) . They’ll pay the funds directly to the training provider.
      • EXTRA SUPPORT FOR SMALL EMPLOYERS - Employers with fewer than 50 people working for them will not have to pay the 5% contribution for an apprentice who is aged between:
        • 16-18 years old
        • 19-24 years old and who has previously been in care or who has an Education, Health and Care plan provided by their local authority
    • As an employer who pays the apprenticeship levy, the delivery of the apprenticeship training & assessment would be fully covered by their levy payments up to a maximum cost of £4,000. This includes training delivery costs (as delivered by the registered training provider) & the end point assessment costs which would be a maximum of 20% of the £4,000, i.e. £800, leaving £3,200 to cover the training costs. The cost of training delivery & assessment may be less than the £4,000 depending on the number of candidates & their respective locations. This is negotiable with the training provider. There is also a potential for it to cost more, so any additional cost over & above £4,000 would need to be met by the employer.   


Training Provider:

NTG Training Ltd (current main provider)
Mallard House
The Sidings
Boundary Lane

M: 07883 091616

Please contact Lee Morris


Institute for Apprenticeships and Technical Education - Textile Care Operative


Funding Rules Employer Guidance - Aug 2018 to July 2019 V2


Industry Apprenticeship Guide


Your Association, Your Training

In 2017-18, Textile Services Association undertook a comprehensive review of the industry-wide training accessible to TSA members. This was run through the HR & Training Knowledge Network set up in early 2017. The People Knowledge Network brings together like-minded people that have the skills to review, develop and deliver education to the industry as a whole.

The training review included offerings from external consultants such as Laundry Technology Centre Worldwide, internal company courses from TSA members, the examinations available from the Guild of Cleaners and Launderers, the Textile Care Services Apprenticeship under development and, of course, TSA's own courses such as the staple Textile Rental Management Course.

Education and careers within the textile care services sector sit close to the heart of every strategic manager within the industry. The entire industry is keen to ensure textile care services are future-proofed with enough young people coming in and enough platforms to help new entrants achieve the necessary skills package.

There are so many career opportunities to be followed in the industry, with many listed down the right-hand side of this page, and the leaders want to ensure that those paths are supported with an inspiring continuous development pathway.

TSA has supported the industry in the development of an English apprenticeship at operator entry level. This is just the starting point and the HR & Training Knowledge Network at the TSA will be reviewing and devising a strategy to provide clear development paths across all the disciplines within the business.